Need Help With Your Technology?

Student devices were handed out April 22nd along with a Student Device Guide.  Please read through the packet thoroughly for detailed information about how to log on to DMPS devices and how to access Teams, Canvas, and student email.

Click here to download a copy of a guide for our student computers.

If you have followed the steps in the guide and are still having trouble:

  • Call the Family Call Center at 515-242-8221.
    • Monday, Wednesday, Friday from 9:00 am-5:00 pm
    • Tuesday, Thursday from 9:00 am-7:00 pm.
  • Email bts.hillis@dmschools.org for help.
    • A Hillis staff member will reply to your email.
    • Please be aware that staff members are in meetings with co-workers and students, and engaging in professional development at this time as well.  We will respond to you as soon as we can.
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